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Support

We're here to help you with the OnTour application.

Contact Us

If you have questions, need assistance, or would like to report an issue, please reach out to our support team:

Email: support@ontour.com

We typically respond within 24–48 business hours.

Frequently Asked Questions

How do I reset my password?

Use the "Forgot your password?" link on the sign-in page to request a password reset. You will receive an email with instructions.

Can I sign in with my phone number?

Yes. OnTour supports both email and phone number sign-in. Enter your phone number in the phone field and your password to sign in.

Who do I contact for account issues?

For account-related questions, access issues, or technical problems, please email us at support@ontour.com.